Privacy Policy
Last updated: March 15, 2026
1. Information We Collect
We collect information you provide directly when placing orders, creating an account, or contacting us. This includes your name, email address, shipping address, phone number, and payment information. We also automatically collect certain technical information when you visit our site, including your IP address, browser type, operating system, referring URLs, and pages viewed. This data helps us improve our services and ensure the security of your account.
2. How We Use Your Information
We use the information we collect to process and fulfill your orders, communicate with you about your purchases, provide customer support, and send transactional emails such as order confirmations and shipping notifications. With your consent, we may also send promotional emails about new products, special offers, or research resources. We use technical data to analyze site usage, detect fraud, and improve our website performance and user experience.
3. Data Security
We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for all data transmitted between your browser and our servers, encrypted storage of sensitive data, and secure payment processing through PCI-compliant third-party providers. We regularly review and update our security practices. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
4. Cookies & Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, maintain your shopping cart, and analyze site traffic. Essential cookies are required for basic site functionality and cannot be disabled. Analytics cookies help us understand how visitors interact with our site. You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.
5. Third-Party Services
We share your information with trusted third-party service providers who assist us in operating our business, including payment processors, shipping carriers, email service providers, and analytics platforms. These providers are contractually obligated to protect your data and may only use it for the specific services they provide to us. We do not sell, trade, or rent your personal information to third parties for their marketing purposes.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including maintaining your account, processing transactions, and complying with legal obligations. Order records are retained for a minimum of seven years for tax and regulatory compliance. You may request deletion of your account data at any time, subject to our legal retention requirements.
7. Your Rights
You have the right to access, correct, or delete your personal information. You may update your account details at any time through your account dashboard. To request a copy of your data or request deletion, please contact us at info@peptidez.com. California residents have additional rights under the CCPA, including the right to know what personal information is collected and the right to opt out of the sale of personal information. We respond to all data requests within 30 days.
8. Children’s Privacy
Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a person under 18, we will take immediate steps to delete that information. If you believe a minor has provided us with personal information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. We will post the revised policy on this page with an updated effective date. We encourage you to review this page periodically. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at info@peptidez.com, call (904) 800-8347 during business hours (Mon-Fri, 9AM-5PM EST), or write to us at our Florida office. We are committed to resolving any privacy concerns promptly and transparently.
